|
Making the change to Accubill is easy.
Who Does the Follow-up on the
Medical Claims?
Will my
medical claims really get paid faster?
How often should we send our new
medical billing to you?
How will the information needed to file a
claim get from my office to a medical billing specialist?
What would my office staff be responsible
for?
What information is needed in
order for your office to generate a claim on our behalf?
How do we report when treatments
are rendered, so that you are able to generate a claim
on our behalf?
How do you handle non-payments
from an insurance carrier? (denials, etc.)
What happens if the claim is rejected or paid
wrong?
Will my patient charts ever have to leave my
office?
How quickly do we get
claims reimbursed?
What software do we use?
How often are my
claims processed?
Are all the claims filed electronically?
How long will it take to set up my account?
Making the change to Accubill is easy.
How it works is simple. You decide how much or how
little we will help. We can start by handling a portion
of your claims (such as Medicare) or take on all of your
billing functions at once. The initial setup for
electronic claims is about 2-4 weeks, varying by
insurance carrier.
Once you are a client, Accubill begins processing
your claims on paper immediately. There is no delay
while we wait for you to be set up to file
electronically.
Who Does the
Follow-up on the Medical Claims?
We do! We follow up on every claim until it is
either paid or declined with a satisfactory explanation
from the carrier.
Will my claims really get
paid faster?
Definitely. Electronic claims are always processed
before paper claims, and because of the electronic
tracking methods in place, the insurance companies can't
claim they never received your claims.
How often should we
send our new
billing to you?
As often as you choose to! We
personally recommend, however, that our clients send us
their new billing consistently on either a daily or
weekly basis.
How will the
information needed to file a
claim get from my office to a billing specialist?
Well there are three different ways: 1) if you’re
close by we can pick up the information, 2) you can fax
the information, or 3) you can mail the information.
What would my
office staff be responsible
for?
Your office staff will be able to continually
concentrate on increasing patient care and follow up on
the status of all the patients who come through your
practice. With this kind of care, your patients will
become great word of mouth referral sources for you.
What information is needed in
order for your office to generate a claim on our behalf?
We normally require the following
(may vary):
·
New Patient Information Form
·
A copy of the patient's insurance card (front and back)
·
Insurance eligibility form
How do we
report when treatments
are rendered, so that you are able to generate a claim
on our behalf?
We must receive a completed
superbill (treatment form), which has been signed by the
physician rendering the services. This form must
contain the following (may vary):
·
Patients name
·
Name of insurance carrier
·
CPT codes
·
ICD-9 code(s)
·
Referring physician's name and the
referral #
·
Any/all applicable modifiers
If your practice does not currently
use this type of form, we can design one for you.
How do you
handle non-payments
from an insurance carrier? (denials, etc.)
We must first determine if the
denial, whether in part or in full, is valid. If the
denial is valid it must be written off. If the denial
is not valid, as in many of the cases, we will request
that the carrier reprocess the claim.
What happens if the
claim is rejected or paid
wrong?
We will challenge any and all rejections and will do
prompt follow up on any problems.
Will my
patient charts ever have to leave my
office?
NO! Any information we need, we would contact your
office manager and request it by either fax or phone.
Only information that is pertinent to filing the claim
is necessary. All patient information is kept in the
strictest of confidentiality and is only used for
billing purposes. We will only have access to what you
give us access to.
How quickly do we get
reimbursed?
The variance of payers
and many outside factors make this a difficult question.
However, the average turnaround in the industry is 30-45
days. Obviously, some are more and some are less.
What
software do we use?
Accubill uses Medisoft software.
How often are my
claims processed?
Within 24 hours of
receipt. Usually sooner.
Are all the claims
filed electronically?
All claims will be sent electronically whenever
possible. If not, paper claims will be computer
generated.
How long will it take to
set up my account?
After we receive the information from you or your
staff, the data setup takes a short time. However, we’ll
need to complete a registration form for the main
insurance companies (Medicare, Blue Cross, Blue Shield,
etc.) to process your claims electronically. This can
take 2 to 4 weeks to receive your electronic provider
number. As we wait for that. we will continue to process
your claims by paper,
Find out how to:
•
Get Paid ACCURATELY & ON
TIME
•
Determine If Your
Billing Is In Trouble
•
Receive a FREE
INFORMATION GUIDE that shows you what you need to do
to achieve a 98.9% collection rate. |
